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ERDAS APOLLO & ECW/JP2

Wondering how others have configured their ERDAS APOLLO server or what data they are crawling? The ERDAS APOLLO Discussion board is a place to find information, share ideas and more. Join the community, connect, contribute and share.
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Contributor
Posts: 42
Registered: ‎06-21-2016

Cannot Connect to localhost ERDAS APOLLO Catalog

Hi Guy,

I'm having a proplem with Data manager in ERDAS APOLLO. When I login to my server by username "admin" and password "apollo123". I couldn't connect to the catalog. Everyone could help me how to resholve it? pls see a image below.LOI_APOLLO.PNG

Technical Evangelist
Posts: 805
Registered: ‎07-30-2015

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

it could be licensing, database connection, tomcat permission issue. 

Have you checked tomcat log? 

Contributor
Posts: 42
Registered: ‎06-21-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

Hi haiyan_qu,

I've checked Oracle. It's OK and Tomcat is running now

Contributor
Posts: 42
Registered: ‎06-21-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

but I still couldn't fix it.

many thanks

Staff
Posts: 126
Registered: ‎05-31-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

Can you upload the tomcat log file.

Default location of the log file is here C:\Program Files\Hexagon\ERDAS APOLLO\log\TOMCAT-server.log

 

 

Contributor
Posts: 42
Registered: ‎06-21-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

Hi phudson,

I need your mail.Because I can't upload log file, so I send log file to your mail

Staff
Posts: 126
Registered: ‎05-31-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

You will need to log into the support portal and add the log to the ticket.

 

https://hexagongeospatial.force.com/supportportal/GSP_ExternalCommunity_LoginPage_Support

 

Contributor
Posts: 42
Registered: ‎06-21-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

I can't access the surport portal.

Contributor
Posts: 42
Registered: ‎06-21-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

Hi phudson,

I log into my account.

18-06-2018 10-52-08 SA.png

then I access the surport portal. I got an error.

18-06-2018 10-57-26_1.png

Highlighted
Staff
Posts: 126
Registered: ‎05-31-2016

Re: Cannot Connect to localhost ERDAS APOLLO Catalog

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