Hexagon Geospatial

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How can a Customer License Administrator add other people in their company to the licensing portal?

by Margaret on ‎12-07-2017 02:08 PM - edited on ‎08-21-2018 02:40 AM by Community Manager (1,521 Views)


How can a Customer License Administrator add other people in their company to the licensing portal?


The Customer License Administrator can grant access to the Licensing Portal to other users in their organization. The License Administrator will have access to the User Management section, which is available in the upper right-hand corner of the page after you log into the Licensing Portal. 


Click on User Management, and you will see a list of all the current users in your organization that have some type of login to a Hexagon Geospatial system.  This User Management is shared with the B2B M.App Exchange, so some of the users listed may only have access to it.


You can add users by using the “Invite new users” option. 


If your company has a unique domain, please set this domain so that all users that register with an email-address that matches this domain will automatically be added to this company.  If the domain is already taken, you will be informed about it and will be blocked from using it for your company.


Enter the email address of each user on a single line in the form.  Once the user has accepted the invitation, you can go back into the User Management section and assign the role they will need to access the support portal and/or the licensing portal.




For more detailed information on the user management please look at https://community.hexagongeospatial.com/t5/M-App-Portfolio/B2B-M-App-Exchange-User-Management/ta-p/1...


by MH
on ‎04-11-2018 01:15 AM

This article was helpful, thanks!

One further question: Is it possible for the administrator to delete a user from the list? I can only find a checkbox for deactivation.