Hexagon Geospatial

Support ECW / JP2

The ECW (Enhanced Compressed Wavelet) and JP2 formats are standard compressing processes in many Hexagon Geospatial products. This discussion board focuses on the production and use of the ECW/JP2.
Showing results for 
Search instead for 
Do you mean 
Frequent Contributor
Posts: 86
Registered: ‎05-17-2016

GeoCompressor Error



Was compresing some files in GeoCompressor 2016 and go an error "GeoCompressor stopped working". Attached is the log file. What could be the problem and how do we relove this?


Please advise.




Posts: 469
Registered: ‎02-02-2016

Re: GeoCompressor Error

Hi Kevin,


The log reports a crash, but not many other details. Please submit a support ticket and include the crash dump located in the “\log\crashdumps” folder of your GeoCompressor install location so we can determine what might have happened.




Stephen Bent

Hexagon Geospatial Support


Do you need immediate support?
If you encounter a critical issue and need immediate assistance please submit a Service Request through our Support Portal.