01-30-2017 12:12 AM
After upgrading M.app Enterprise to the latest version we are getting the below error message on all web pages (Management, Studio, Apps):
Usage statistics cannot be synchronized, because the service is not running or lost connectivity.
Any help getting rid of the message would be much appreciated.
Solved! Go to Solution.
01-30-2017 12:26 AM
never mind I managed to fix it! I manually restarted the 'M.app Service' and logged out and back in to the, Management, Studio and Apps page this cleared the message.
09-27-2017 07:20 AM
Had the same error few minutes ago, after I rebooted my server.
I found out that my "M.App Service" did not start - although it's defined as "automatically".
So I followed your hint an started the service manually - works fine now.
01-14-2018 06:15 AM
I have the same error.
I installed Mapp Enterpries 16.1 for the first time.
In my case the Mapp service is started, still it seems the application is not able to communicate.
I tried restarting and rebooting. Didn't help.