APOLLO & ECW/JP2 Discussions

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Posts: 100
Registered: ‎02-10-2017

Intergraph Raster File



I've created a Crawl File System job that encounters an Intergraph Raster File (.tif extension) image that seems to get the process stucked.

When reaching this file type the crawler presents a message of "Decoding file" and never moves on.


My question is: does Apollo Data Manager has an option with a timeout for situations like this? Is it possible to configure something in the crawler that, when he can't decode a file, forces the process to advance to the next file?



Posts: 138
Registered: ‎05-31-2016

Re: Intergraph Raster File

Have you looged a support ticket for this issue? You may need to attach the image to a support ticket so the developers can have a look at it.


If you attach the log file to your post I will have a look and see if I can see anything that could be causing the problem.