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Slow data manager connection with Windows Authentication

by Technical Evangelist ‎10-05-2020 08:11 AM - edited ‎10-06-2020 06:15 AM (100 Views)

An ERDAS APOLLO Advantage/Professional customer using a Windows Authentication configuration has reported that Data Manager was taking an excessive amount of time to connect to the APOLLO service. The customer’s investigation determined that Data Manager was searching for a file called _kerberos.domain.local as TXT in the DNS (NOTE: this is an optional DNS entry). And domain.local should be replaced by your domain where the client is joined. After adding the TXT record into the DNS, Data Manager login/connection was much faster.


This article from Microsoft explains how to update your DNS…


If you are experiencing slow service connection in Data Manager when configured for Windows Authentication, you may try this DNS edit to improve your connection time.