Developer Discussions

[k.zernov]

Hello,

We created a custom command - a button in GUI Geospatial Portal 16.5.

When a user selects a feature on a map and activates this command, it returns a recordset from SAP for the selected feature.

In most cases, it works.

But sometimes the request to the properties of the selected feature on a map returns an error:

Compositor.WebClient.ashx?p=%2fNLMK_TEST%2fFull.aspx&e=en-US.release.js&t=637111633148129564:880

POST

http://nl-sd-gissrv01/NLMK_TEST/api/stateful/featureInfo

500 (MapServiceNotFoundException)

The screenshot is attached.

Part of our script:

$GP.map.featureInfo({preventDefaults: true}, function (result) { });

Could anyone assist us to resolve this issue? The question is rather urgent and boring. 

Many thanks,

Kirill

GP_SAP_error_01_20191209.jpg ‏47 KB

[jan.neumann]

Hi Kirill,

It could be that the session expired and then Portal couldn't find the supplied MapServiceId. DEBUG Portal log could help investigating the issue - try to find the failed request there and what preceded it.