12-21-2017 03:14 AM
Hi, we are using Geospatial Portal 2016 EP 02. Performed Print map command to print the analysis results but always creating blank image.
Solved! Go to Solution.
12-21-2017 12:49 PM
Perhaps you have the problem microsoft update deployed. See http://community.hexagongeospatial.com/t5/Support-WebGIS/Map-print-created-from-Print-Service-always... - if that is the problem later microsoft updates correct.
12-22-2017 03:24 AM - edited 12-27-2017 06:23 PM
In the below blog, local print service is working fine for their case, but in our worklfow print map is not working. We are using local print service. Do we need to set any extra settings in IIS?
02-20-2018 02:31 AM
Work around for this problem is -
we have changed the appPool identity of the portal instance from ‘ApplicationPoolIdentity’ to ‘administrator’ and now Print command is working as expected.