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ERDAS APOLLO & ECW/JP2

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Contributor
Posts: 74
Registered: ‎03-08-2017

Apollo Error Phi3

Hi,

 

we currently have errors that are filling APOLLOCore.log very rapidly. Here they are :

 

2018-02-09 10:25:02:268 [10960] ERROR com.intergraph.imagine.spatialmodeler - Error returned from eprj_Phi3
2018-02-09 10:25:02:268 [10960] ERROR com.intergraph.imagine.spatialmodeler - Latitude failed to converge after 15 iterations
2018-02-09 10:25:02:268 [10960] ERROR com.intergraph.imagine.spatialmodeler - ProjectionElevInfoPair::ReprojectPoints2D failed
2018-02-09 10:25:02:268 [10960] ERROR com.intergraph.imagine.spatialmodeler - nativeProjectionApplyInverse failed
2018-02-09 10:25:02:268 [10960] ERROR com.intergraph.imagine.spatialmodeler - toLL failed

 

Those errors occur several times (1500) per seconds.

 

I'm not 100% sure if it's related but IIS worker process eventually dies and the service becomes unavailable.

 

This happens with any image so I don't think the source image is responsible for those errors.

 

Any clues on the problem ?

 

Thanks

Staff
Posts: 134
Registered: ‎06-01-2016

Re: Apollo Error Phi3

There are a number of reasons why these errors are thrown, sometimes they can be safely ignored but because you are getting 1500/sec and you are having stability issues it would be a good idea to log a support ticket.

When you open the Support Ticket can you supply the full log file and a sample image for testing.

 

Regards,

Phil

Contributor
Posts: 74
Registered: ‎03-08-2017

Re: Apollo Error Phi3

Phil,

 

thanks for your answer.

 

A ticket has been opened last friday (09-02-2018).

 

A document is attached. This document contains more details and steps to reproduce the problem.

 

Thanks for your help.

Staff
Posts: 134
Registered: ‎06-01-2016

Re: Apollo Error Phi3

I found your ticket and see that Florent is looking after it.

I think we will know more once the developers have had a look at the crash dumps.

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