Hexagon Geospatial


Wondering how others have configured their ERDAS APOLLO server or what data they are crawling? The ERDAS APOLLO Discussion board is a place to find information, share ideas and more. Join the community, connect, contribute and share.
Showing results for 
Search instead for 
Do you mean 
Posts: 22
Registered: ‎10-18-2017
Accepted Solution

Error while configuring ERDAS APOLLO 2018

Hi all,


After running the configuration wizard for ERDAS APOLLO 2018, it is displaying an error: A batch process returned an unexpected exit code.


While studying the config log files, it showed Java related issue. I had installed JDK, registered the same in environment system variable and checked the java version in command prompt it showed 


java version "1.8.0_191"
Java(TM) SE Runtime Environment (build 1.8.0_191-b12)
Java HotSpot(TM) 64-Bit Server VM (build 25.191-b12, mixed mode)


I have also attached the logfile. ERDAS APOLLO service is also not formed in services.


Thanks for help in advance.



Technical Evangelist
Posts: 847
Registered: ‎07-30-2015

Re: Error while configuring ERDAS APOLLO 2018

Can you install latest JRE 8 (not JDK 8), and give a try again?




Posts: 22
Registered: ‎10-18-2017

Re: Error while configuring ERDAS APOLLO 2018



Thanks for your reply. I configured another system with the following details at client end:


OS: Windows 8.1

Microsoft .net Framework : 4.6

PostGres: 9.5

PostGIs: 2.5

Java SDK: 8 Update 191


The problem again resurfaced. Before configuration process, I checked, whether it had formed the ERDAS APOLLO TOMCAT service. It didn't show in the services list. So, I used the following command to create the service manually:


"C:\Program Files\Hexagon\ERDAS APOLLO\tomcat\bin\apolloservice.bat" install APOLLOTOMCAT


It created the service, but noted that JAVA_HOME is not set. Hence, I tried to run and check the following command:

cd C:\Program Files\Hexagon\ERDAS APOLLO\tomcat\bin

and ran startup.bat.

It gave error stating neither JAVA_HOME nor JRE_HOME set. Set environment variable. I tried to set the environment variable JAVA_HOME = c:\Program Files\Java\jdk1.8.0_191

Still error remained same...but it was resolved by setting the environment variable as below:

JAVA_HOME = C:\Program Files\Java\jdk1.8.0_191\

Then ran startup.bat command and JAVA was registered successfully for CATALINA_HOME.


Thank You.

Posts: 11
Registered: ‎07-13-2017

Re: Error while configuring ERDAS APOLLO 2018



Instead of creating environment variable  JAVA_HOME = C:\Program Files\Java\jdk1.8.0_191\ . Update the Apollo Version to . Restart the Machine then it's working fine!!


Try this solution and it works better..




Do you need immediate support?
If you encounter a critical issue and need immediate assistance please submit a Service Request through our Support Portal.