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Occasional Contributor
Posts: 13
Registered: ‎03-24-2019
Accepted Solution

Re: Imagine Objective crashes

[ Edited ]

Hi, I'm Dwima.

 

I have a problem with My ERDAS IMAGINE. It always stopped working when I opened some raster data. What am I going wrong here? and what must I do? 

 

IMAGINE Has stopped working2.JPG

 

 

 

Thank you

 

Regards,

Dwima.

 

 

Staff
Posts: 590
Registered: ‎02-02-2016

ERDAS IMAGINE crashes when loading image

Hi Dwima,

 

Is this issue related to IMAGINE Objective? It looks like the problem occurs when loading an ER Mapper image (*.ers) into either a spatial model or the 2D View. Does the ERDAS IMAGINE session log provide any information about what is happening? Does this only happen with the ER Mapper images? Does the same thing occur when trying to load an image from the ERDAS IMAGINE example data set?

 

Kind regards,

 

Stephen Bent

Hexagon Geospatial Support

Occasional Contributor
Posts: 13
Registered: ‎03-24-2019

Re: ERDAS IMAGINE crashes when loading image

Hi, Stephen Bent. 

 

Yup, The same thing occurs when I'm trying to load an img file.  

 

erdas imagine stopped working.jpg

 

My hypothesis is the operating system on my computer, it is windows 7 enterprise and it is not compatible with ERDAS IMAGINE 2018. What do you think?  

 

 

Regards,

Dwima

Staff
Posts: 590
Registered: ‎02-02-2016

Re: ERDAS IMAGINE crashes when loading image

That could be the problem. Do you have access to another computer with a supported operating system where you can install ERDAS IMAGINE? The supported operating systems for ERDAS IMAGINE 2018 can be found on page 26 of the Release Guide.

 

Kind regards,

 

Stephen Bent

Hexagon Geospatial Support

Technical Evangelist
Posts: 759
Registered: ‎10-01-2015

Re: ERDAS IMAGINE crashes when loading image

...and have you made sure your display drivers are up to date and correct for the hardware being used?

 

Cheers

 

Ian Anderson
Chief Product Owner, Desktop Remote Sensing
Hexagon Geospatial
Occasional Contributor
Posts: 13
Registered: ‎03-24-2019

Re: ERDAS IMAGINE crashes when loading image

Yup, I checked my operating system requirement and display drivers are up to date and correct. So, I installed the other operating system and re-install my ERDAS IMAGINE 2018. And it is run well. 

Thank you for helping me guys 

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