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GeoMedia Smart Client provides tools for building and delivering highly-constrained, map-based workflows for the office or the field.
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GeoMedia Smart Client Configuration Wizard does not run

by sclow ‎03-10-2017 04:42 AM - edited ‎03-10-2017 04:43 AM (609 Views)

Question

After a successful install of GeoMedia Smart Client (GMSC) 2015/2016 the Configuration Wizard which is the final step in the installation procedure does not come up automatically. Additionally, when the user selects the GMSC Configuration Wizard from the programs menu nothing happens and the GUI never comes up. How can the server be configured to get Configruation Wizard to run?

 

Without IIS installed the GeoMedia WebMap Configuration Wizard will not run and  does not necessarily provide a message indicating that IIS is not currently installed.

Solution

In cases where the GeoMedia WebMap Configuration Wizard does not come up after product installation or nothing happens when selected from the installed programs menu it is likely the IIS has not been installed on the Server.

To install/activate IIS on the Server please see the Windows IIS help pages and search for your IIS/OS configuration. http://www.iis.net/learn

Answer

Without IIS installed and/or running the GMSC Configuration Wizard will not run and  does not necessarily provide a message indicating that IIS is not currently installed/running.

 

In cases where the GMSC Configuration Wizard does not come up after product installation or nothing happens when selected from the installed programs menu it is likely the IIS has not been installed on the Server or it is not currently running.

To install/activate IIS on the Server please see the Windows IIS help pages and search for your IIS/OS configuration. http://www.iis.net/learn

To start the service on the server go to Services and choose 'start' on the IIS service.

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