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Highlighted
Occasional Contributor
Posts: 11
Registered: ‎05-18-2020

Two profiles of me

[ Edited ]

Hi

 

Has anyone accidently lost their password or email but ended up sign up a new profile ?

 

I had the old one from before : https://community.hexagongeospatial.com/t5/user/viewprofilepage/user-id/3706

 

I have two profiles and wish they could merge the new one into the old one because I have a lot of badges ...

 

Spoiler
Smiley Frustrated
This is my second profile.
Highlighted
Community Manager
Posts: 126
Registered: ‎04-27-2018

Re: Two profiles of me

[ Edited ]

Hi Robert,

 

You should now have your 1st user back when login with your professional email. Send me a private message if that doesn't work.

 

Florent

Florent Caelen
Community Manager
Please send me a private message if you need any assistance about the Community.
Highlighted
Contributor
Posts: 30
Registered: ‎12-06-2017

Re: Two profiles of me

Thank you. Were you able to merge both into my old user Profile ? Thanks 

Highlighted
Community Manager
Posts: 126
Registered: ‎04-27-2018

Re: Two profiles of me

[ Edited ]

No, accounts merging is not possible. I have just switched the logins so you can now use again your 1st user.

Florent Caelen
Community Manager
Please send me a private message if you need any assistance about the Community.