GeoMedia Discussions

Search for an answer, post a question, or answer other users' questions in our GeoMedia support discussions. This discussion board is a great way to collaborate with industry peers around the world. It is intended for discussion and support of the GeoMedia Desktop and Add-on applications.
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Highlighted
Occasional Contributor
Posts: 15
Registered: ‎07-12-2017

Geomedia desktop 2016.2 doesn't show the map from Bing maps service

We have worked well since installing Geomedia Desktop 2016 using the bings maps key, but after upgrading to version 2016.2, the service never again viewed the Bing maps service, we only get a blank window.

Please, it is important that we connect the service as well as have the product updated.

I hope someone can support us with a solution.

Greetings to the community

Enrique

Highlighted
Technical Evangelist
Posts: 131
Registered: ‎02-02-2016

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

Enrique,

 

This is a bug in the GM 16.2 delivery and has been reported to development.  If you want to log a sales force ticket it will be attached to the existing development ticket.

 

Bottom line the problem has been reported and submitted to development for correction.

 

Keith

Highlighted
Occasional Contributor
Posts: 15
Registered: ‎07-12-2017

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

And, do you know about additional issues with Geomedia Objects and Geomedia Viewer?, because we experimented several issues with both and Geomedia Desktop 16.2


Enrique
Merrick México

Highlighted
Occasional Contributor
Posts: 9
Registered: ‎09-19-2017

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

Hi,

 

There is some development about this problem?

Any resolution or workaround to solve this problem?

 

Many thanks,

 

Jorge Lopes

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Technical Evangelist
Technical Evangelist
Posts: 380
Registered: ‎02-03-2016

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

We have spent considerable time on the problem, but do not yet have a solution.  The Bing Maps API changes were apparently substantial, and the work required to become compatible with the latest API from that platform has been large for us and is still not complete.  At this time it appears that with the 16.5 release in March we will likely still not be compatible, but I hope to make it available in a minor release after 16.5.  - Hal

 

Highlighted
New Contributor
Posts: 2
Registered: ‎03-30-2018

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

 

Hello,

 

are we going to have a new update to fix this issue?

what would be the estimate time frame?

 

Thank you

Highlighted
Technical Evangelist
Technical Evangelist
Posts: 380
Registered: ‎02-03-2016

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

There is no change in status.  The changes did not make the 2018 release, and our energy has been primarily directed to that release since my previous update to this thread.  I remain hopeful that we will be able to resolve the issue in a post-release Update, hopefully one we plan for the May/June timeframe, but that remains tentative until we can go deeper into the problem.  - Hal

Highlighted
New Contributor
Posts: 2
Registered: ‎03-30-2018

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

Is there any alternative solution to solve this issue in the mean time?

Highlighted
Technical Evangelist
Posts: 172
Registered: ‎02-02-2016

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

There is no work-around to recommend for this issue.  The fix will require new code changes in GeoMedia to accomodate the new Bing Maps format.

 

 

Highlighted
Senior Member
Posts: 1
Registered: ‎07-11-2016

Re: Geomedia desktop 2016.2 doesn't show the map from Bing maps service

I still have this problem with GeoMedia 2018 (Version 16.5.0 Build 1109) - can you confirm that?

Is there a solution in the near future?