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Frequent Contributor
Posts: 159
Registered: ‎01-14-2018
Accepted Solution

GeoMedia 2018 crashes while opening in windows 7

Dear all,


I have installed GeoMedia 2018 on a windows 7 pc, it does not give anny error messages during the installation, but once I open GeoMedia it crashes and gives the following error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: GeoMedia.exe
Application Version:
Application Timestamp: 5a845950
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.23569
Fault Module Timestamp: 57f7bc1f
Exception Code: c06d007e
Exception Offset: 0000c54f
OS Version: 6.1.7601.
Locale ID: 3073
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Could anyone help in this case?

Best regards


Regular Contributor
Posts: 207
Registered: ‎05-25-2016

Re: GeoMedia 2018 crashes while opening in windows 7

Hi Khaled,


maybe is this https://community.hexagongeospatial.com/t5/GeoMedia/GeoMedia-2016-KernelBase-dll-error-messages/m-p/...


Did you run the config wizard again?


Best regards,



Frequent Contributor
Posts: 159
Registered: ‎01-14-2018

Re: GeoMedia 2018 crashes while opening in windows 7

Thanks hesrah,


I found a way to solve the problem by installing windows update KB2533623:




Best Regards



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