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New Member
Posts: 1
Registered: ‎11-13-2019

ERDAS Imagine License Error 96,491

I'm attempting to set up licensing for Imagine Essentials using a concurrent license server.

 

I've installed version 16.5.0.21 of the license server. Opened the application (Hexagon Geospatial License Administration), clicked on Licence>activate lincense and added our license from an XML file. The license file seems to import ok (no errors). Checking i can see the service is still running. Stopped and restarted this, but i am still getting an error when trying to launch the application.

 

I've opened up ports 27000 - 27009 for both inbound and outbound in the firewall.

 

Flexnet Licensing Error 96,491

 

when i check the firewall log i can see connection attempts from the client machine on totaly different ports, is there a list of ports that need to be opened?

 

Any other ideas what would cause this issue.

 

I am using Imagine Essentials 2016

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Technical Evangelist
Posts: 605
Registered: ‎02-02-2016

Re: ERDAS Imagine License Error 96,491

Hi Alex,

 

The licensing log file IntergraphLicensingService.log provides information about the ports being used. This file can be found in the folder C:\Users\Public\Intergraph\Licenses. I encourage you to read the article below for instructions on configuring the ports.

 

Configuring TCP PORTS for Geospatial Licensing 2018

 

Kind regards,

 

Stephen Bent

Hexagon Geospatial Support