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New Member
Posts: 1
Registered: ‎11-13-2019

ERDAS Imagine License Error 96,491

I'm attempting to set up licensing for Imagine Essentials using a concurrent license server.


I've installed version of the license server. Opened the application (Hexagon Geospatial License Administration), clicked on Licence>activate lincense and added our license from an XML file. The license file seems to import ok (no errors). Checking i can see the service is still running. Stopped and restarted this, but i am still getting an error when trying to launch the application.


I've opened up ports 27000 - 27009 for both inbound and outbound in the firewall.


Flexnet Licensing Error 96,491


when i check the firewall log i can see connection attempts from the client machine on totaly different ports, is there a list of ports that need to be opened?


Any other ideas what would cause this issue.


I am using Imagine Essentials 2016

Technical Evangelist
Posts: 662
Registered: ‎02-02-2016

Re: ERDAS Imagine License Error 96,491

Hi Alex,


The licensing log file IntergraphLicensingService.log provides information about the ports being used. This file can be found in the folder C:\Users\Public\Intergraph\Licenses. I encourage you to read the article below for instructions on configuring the ports.


Configuring TCP PORTS for Geospatial Licensing 2018


Kind regards,


Stephen Bent

Hexagon Geospatial Support