02-07-2018 02:15 AM
02-07-2018 04:25 PM
Could you please submit a support ticket through our Support Portal and provide some images? We will need your data to investigate this problem.
02-08-2018 09:24 AM
PhotometricInterpretation is a baseline TIFF tag that is required according to the TIFF specification. This TIFF tag specifies the color space of the image data. How was your TIFF file created? If you view the TIFF tag information for your image what value is reported for the PhotometricInterpretation tag?
Hexagon Geospatial Support