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Occasional Contributor
Posts: 7
Registered: ‎12-09-2019
Accepted Solution

Notification on startup Erdas Imagine 2020 [Failed to initialize CLC]

Dear Hexagonist,


When I start up Erdas Imagine 2020 I get the notification [Failed to initialize CLC].

The notification comes from the Geospatial Licensing Administrator (see icon in taskbar in screenshot below).

EI2020_GLA_Failed_to_initialize_CLC.jpg

I am not so much of a licensing specialist. Several people at our company are receiving the [Failed to initialize CLC] notification when starting up Erdas Imagine 2020. We have done a reset on the total Geospatial Licensing Administrator; complete uninstall en installation, stopped all services and loaded licenses again but I still get the [Failed to initialize CLC] notification with the Red Cross.

After the notification everything works fine.

Does anyone know or have an idea where this notification comes from and how to take it away?

Thank you in advance.


yours sincerely,

MC2

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Technical Evangelist
Posts: 640
Registered: ‎02-02-2016

Re: Notification on startup Erdas Imagine 2020 [Failed to initialize CLC]

Hello MC2,

 

Thank you for reporting this problem. I sent you a private message requesting the licensing log files to help us investigate this cause of this issue.

 

Kind regards,

 

Stephen Bent

Hexagon Geospatial Support

Highlighted
Technical Evangelist
Posts: 132
Registered: ‎07-04-2016

Re: Notification on startup Erdas Imagine 2020 [Failed to initialize CLC]

This issue has been logged as a support ticket. Clean re-installation of the software has helped to solve it. 

Kind Regards,
Marina Vardovska
Hexagon Geospatial Support