02-13-2019 01:34 AM
I recently installed Microstation V8i and Pro600 for Image station (2018 version), so far so good. Except the Topo Mouse doesn't work in this configuration.
It's installed on a Windows 10 Pro environment, and I downloaded and tested several mouse drivers (from the Hexagon site, and via the Pac-Geo vendor site). The system mouse works fine, and the TopoMouse doesn't (they were seperately added under devices in PRO600)
Anyone had this issue before and knows (or has suggestions) how to solve this?
Thanks in advance! Arnold
Solved! Go to Solution.
02-13-2019 11:25 AM
Hello,
Since your OS is Win 10, you should install the driver v6.7.2.
Here are instructions to install the driver:
Please note that the Topomouse must be plugged into the system after the driver has been installed. If you plugged in the device prior to installation, simply unplug it, reboot and then plug it back in. After Installing driver, reboot machine to pickup driver. Then use Add Device command afterwards.
Best Regards,
Yasemin
02-14-2019 11:22 PM
Thanks! I tried the new driver from the SDK before, however I had forgot to uninstall the old driver...
I wonder why Hexagon lists the 4.0.2 driver on the site as supported by win10: 4.0.2 Driver
Anyway, after uninstalling all the driver software and SDK, removing hardware, reboot and get a clean start, I installed the SDK with the right driver again, and the mouse was working from start.
Thanks for the help.