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Cannot identify the Vendor Defined Hardware ID (dongle).

by Technical Evangelist on ‎06-30-2016 06:50 AM (428 Views)

Symptoms

The Vendor Defined Hardware ID (dongle) is not seen in the Intergraph License Administration Tool from a Remote Desktop Session client computer. The ID is reported as "(not present)".

 

vendor_defined.PNG

Diagnosis

Solution

The solution is to identify the ID by running the Intergraph License Administration Tool from the local computer where the hardware dongle is installed and choosing License Host ID from the Server menu.

 

 

vendor_defined_yes.PNG

Contributors