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When attempting to install the IMAGINE Foundation 2013, a message appears saying "A newer version of this product is already installed."

by Technical Evangelist on ‎03-11-2016 09:06 AM - edited on ‎03-22-2016 06:57 AM by Anonymous (358 Views)

Symptoms

When attempting to install the IMAGINE Foundation 2013, a message appears saying "A newer version of this product is already installed."

Diagnosis

IMAGINE 2013 and IMAGINE 2014 can be run on the same computer. Only one version of the IMAGINE Foundation is needed.

If you install the IMAGINE Foundation 2014 last, the IMAGINE Foundation 2013 will be overwritten. If you install the IMAGINE Foundation 2014 first, the IMAGINE Foundation 2013 will be not be installed. You will receive the message: A newer version of this product is already installed.
 

Solution

There is no need to install the IMAGINE Foundation 2013 if the IMAGINE Foundation 2014 is already installed.

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