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Staff
Posts: 59
Registered: ‎01-25-2019
Accepted Solution

System error on ISAT launch

When launching ISAT, we are seeing an error - system error &h80004023 (-2147467229)  and on clicking OK, ISAT closes.  ISPM opens ok. This is on Windows 10 Enterprise. The user has already uninstalled, restarted the laptop and reinstalled the software. Any suggestions please? I have also opened a support ticket. Attached is screen shot. Thanks Richard

Technical Evangelist
Posts: 157
Registered: ‎02-11-2016

Re: System error on ISAT launch

Richard,

I would try "repair" on the App and if that doesn't work try another user domain login to confirm user registry is not corrupt.

Technical Evangelist
Posts: 157
Registered: ‎02-11-2016

Re: System error on ISAT launch

Please try deleting HKEY_CURRENT_USER\Software\VB and VBA Program Settings\ISAT from the registry and try again.