Showing results for 
Search instead for 
Do you mean 

How to install Geospatial Licensing Administrator and activate a concurrent license service?

by Technical Evangelist on ‎08-09-2018 11:44 AM - edited on ‎07-27-2020 08:18 AM by Technical Evangelist (10,903 Views)


How do I install Geospatial Licensing Administrator and activate a concurrent Activation ID license?



This article applies to versions 2018 and 2020. 


Since version 2018, Hexagon Geospatial products use a licensing methodology that no longer requires license (.lic) files.  The new licensing method uses an Activation ID that is claimed from the Licensing Portal for the application that you wish to license and then the license is activated via the 'Geospatial License Administrator 2020' software on the concurrent license server machine. To use Activation ID based licenses you should be running a license service that was created using the lastest 'Geospatial Licensing Administrator' software.  A detailed workflow is described below.


Once you have created a license service using 'Geospatial Licensing Administrator' and activated an activation id based license, the license service can then serve licenses for client systems running previous supported versions of the applications as well.  For example, a license service with a 2020 GeoMedia license can serve client systems running GeoMedia versions back to 2014.  Similarly, a license service with an ERDAS IMAGINE 2020 license can serve client machines running ERDAS IMAGINE versions back to 2013.


Workflow to use an Activation ID claimed from the Licensing Portal:

You do not need to remove any existing Hexagon Geospatial License Administrator software or stop any existing Intergraph License Service before performing the detailed steps listed below. If there is an earlier version of the Geospatial License Administrator software installed and/or an existing Intergraph License Service running on the machine, the installer for Geospatial Licensing Administrator will automatically uninstall the previous version of Geospatial Licensing Administrator and stop/remove the existing Intergraph License Service before creating/starting the new license service.


Note: You must be logged in as an administrator on the system to modify or launch licensing services.


  1. If you have not already done so, download version of the Licensing Adminstrator utility included with 'Geospatial Licensing 2020 Update 1' from this link...


Note: If you have downloaded/installed the 'Geospatial License Administrator 2020' software previously, make sure that it is not a version prior to  If you do have an earlier version installed, then you will want to make sure that you install version or the update since several fixes have been made to resolve problems in prior 'Geospatial License Administrator 2020' builds.


Once you have downloaded and unzipped the 'Geospatial License Administrator' software, install it on the machine that you want to use as the concurrent license server by double-clicking the setup.vbs file from the root folder of the installation files.


Running 'setup.vbs' will automatically check for the required .NET Framework software and install it if it does not already exist on the machine.


  1. Run the 'Geospatial License Administrator' utility.


  1. Select License Managment > Activate Licenses to open the Activate Licenses dialog.


  1. From this dialog click the Add button to open the 'Add Activation ID' dialog.


  1. Then copy the Activation ID that you obtained from the Licensing Portal into the field and click OK.


The Activation ID for a concurrent license will be prefixed with CC and will look something like the following ‘CC_cf32-f597-8a4d-4fc4-a034-161c-f7b7-2e51’.


If you have other products that you want to host on the same license server you can repeat this step for each product by clicking Add, copying the respective Activation ID from the License Portal and pasting the value into the Activation ID field, then clicking OK. *


  1. Once you have one or more Activation IDs showing in the grid (within the Activation ID’ column), click the Activate button at the bottom of the dialog to activate the licenses.


  1. Now click the Close button on the Activate Licenses dialog. The license service should now be active and the License Sources list should show the name of the license server along the left side. 


  1. When a client application is started, and the dialog is displayed asking for the Concurrent License Server, enter the name of the license server into the Concurrent License Server field.


Bulk Activation: There is also an option to Activate all licenses at once via the use of the Browse File option at the bottom of the Activate Licenses dialog.  To use the Browse File option, you must have first selected all desired licenses on the Licensing Portal by placing a check in the box to the left of each product on the Claimed Licenses page and then selecting the 'Email Licenses' button.  This will send a .xml file containing all selected licenses to the email address associated to your Licensing Portal login. You can then enter this .xml file into the ‘Import Activation File' field from the 'Define Import Activation File' dialog that appears when 'Browse File' option is selected from the Activate Licenses dialog.


Details of this workflow can be found in the Knowledge Base article linked below with the title...How to install Geospatial Licensing Administrator and activate a concurrent license service?




on ‎10-08-2018 11:32 PM

Hi team


How about failover architectures with three license servers? 


We have a customer with more than 100 licenses which are distributed on a failover system where two servers are running constantly. In case of a break-down of one of the first two servers the third server will serve as a backup. At the moment we got a .LIC file with the accoring informations: Three Server IP Adresses, which were also specifyed in the file "INGRTS_LICENSE_PATH" C:\ProgramData\Intergraph\Licensing\INGRTS_LICENSE_PATH.  Is thsi still possible with the version 16.5? If not, how should we proceed?


Thank you.




by Technical Evangelist
on ‎10-10-2018 02:28 PM

To use three server redundancy for your license service with version 16.5 you would need use an 'offline' license which is a traditional certificate based license (.lic) file.  You can file a Licensing Ticket to request conversion of your licenses to 'offline'.

on ‎10-11-2018 07:21 AM

is this new license manager compatible with Windows Server 2016?





by Technical Evangelist
on ‎10-11-2018 09:34 AM

Hi Eugenio,


Yes, the Geospatial License Administrator 2018 is supported on Windows Server 2016.




Stephen Bent

Hexagon Geospatial Support

on ‎10-18-2018 07:05 AM

I had a terrible time trying to get the license manager to work through a firewalled system.  I followed the instructions given elsewhere and opened the ports 27000-27009 but nothing work.


Our system is a Vmware virtual server behind a Palo Alto firewall.  The machine is now running Windows server 2016. 


We opened both, the Windows and the server farm's firewall ports and nothing worked, until we noticed that the workstations were pinging the server whenever we launched the ERDAS Imagine software in the workstation (without finding any license).  When we opened the ping port, now license manager in the workstation listed the server machine as "Online", but still it wouldn't license.


Then we noticed that the workstations were also sending signals to port 64706 to the license server, but those were being blocked by the firewall.  As soon as we opened that port, everything worked beautifully.


I don't know where/how to report these findings, but I think it should be included in your instructions about licensing and firewall. 


Hope this can help somebody.