Hexagon Geospatial

Licensing Knowledge Base

Easily license Hexagon Geospatial desktop products using the License Manager .
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Licensing Frequently Asked Questions

by Margaret ‎11-28-2017 12:48 PM - edited ‎03-01-2018 11:13 AM (7,553 Views)

Hexagon Geospatial is proud to announce the new Hexagon Geospatial Licensing Portal.  This new licensing system is still based on Flexera licensing technology, and provides our partners and customers an improved experience. To assist our customers in transitioning to this new system, a list of frequently asked questions and answers are available.


General Questions


What are the benefits of the new Licensing Portal?


How does a customer get their Login credentials to the Licensing Portal?


Will a customer’s login credentials to the Licensing Portal expire?


How can I generate a 16.0 license in the new licensing portal?


Is it possible to consolidate multiple licenses to one license file?


How can a licensing issue be reported?


Will borrowing a license from a concurrent license server still be available?


 Is it possible to define several "Customer-License-Admins"?


What is the Re-hosting process in the licensing portal?


What are the conditions and costs for re-hosting?


Is the relinquish form still required?


Are GeoMedia v6.1 or ERDAS IMAGINE 2011 licenses still available to buy/rehost?


 How does a customer get their licenses after they have renewed their lapsed maintenance?



Activation-ID based Licensing in Power Portfolio 2018


What are the benefits of "Activation-based" licensing in the Power Portfolio 2018 products?


What is the difference between 16.0 and 16.5 licenses?


Will 16.5 licenses run 16.0 products?


How do I get a 16.5 license?


Will there be individual Activation keys for each 16.5 Product/Add on (e.g. 3D, GI Toolkit, Mapping ...


What is the best way to activate multiple licenses with the License Administrator?


What is trusted storage?


by JamesSmith
on ‎01-10-2018 03:53 PM

Pleave provide instructions on configuring licenses for AWS.


When to use Composite ID, Amazon Cloud EIP ID, Amazon IID ID etc.

by enrique.martinez
on ‎02-02-2018 09:00 AM


What about request demo licenses?, what is the new procedure?




by Benjamin.Schnitzer
on ‎03-09-2018 10:57 PM

Hi Enrique, 

project and demo licenses can now be requested/ordered via the partner portal. Contact your regional contract for more informations.





on ‎04-17-2018 04:15 AM

I have not been able to find on the FAQ etc how to activate a licence when the customer has no internet access. Can you please point me in the correct direction?

by Benjamin.Schnitzer
on ‎11-20-2018 03:23 AM

Can we somehow pin the post on top?