10-25-2018 02:19 AM
one of our prospects can't load our demo-desktop app from our server.
On my own client (and others) everything works fine.
I'm getting the follwing message:
Error while loading descriptor from https://myservername.de/api/v1/desktopclient/2fe575d2-e363-4ade-a392-e598b6676112.hnlp?tenant=demo&refreshToken=669c708b-053a-403d-9fa7-aee27c4aa99e. java.io.IOException: Request for https://myservername.de/api/v1/desktopclient/2fe575d2-e363-4ade-a392-e598b6676112.hnlp?tenant=demo&refreshToken=669c708b-053a-403d-9fa7-aee27c4aa99e failed. Status code: 407. null at com.hexagon.applauncher.core/com.hexagon.applauncher.core.AppLauncher.loadDescriptor(Unknown Source) at com.hexagon.applauncher.core/com.hexagon.applauncher.core.AppLauncher.init(Unknown Source) at com.hexagon.applauncher.core/com.hexagon.applauncher.core.AppLauncher.lambda$start$0(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source)
Think it must be something on the client-side.
Solved! Go to Solution.
10-25-2018 04:32 AM - last edited on 10-25-2018 04:35 AM by tpaul
We set the 'java.net.useSystemProxies' system property to true which means:
"On Windows systems, macOS systems and on Gnome systems it is possible to tell the java.net stack, setting this property to true, to use the system proxy settings (both these systems let you set proxies globally through their user interface). Note that this property is checked only once at startup."
03-21-2019 02:21 AM
Hi Steve, hi Thomas,
is this sth. which has to be configured on client- or on (proxy)server-side?
01-21-2020 11:45 PM
after we changed
within %APPDATA%\Hexagon\App Launcher\conf\net.properties
it worked fine! This has to be done on the client, where AppLauncher is installed.