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Super Contributor
Posts: 329
Registered: ‎03-10-2016
Accepted Solution

Exception in TestMailSettings

Hi there,

 

I have some trouble with sending mails.

As far as I see the configuration did not change (worked some days ago), but sth. happend that I now get follwing error in studio when inviting someone 

 
‎Befehlsparameter nicht implementiert. Die Serverantwort war: 5.5.2 <h2678544>: Helo command rejected: need fully-qualified hostname‎

 

And this error when trying to fix it via "modify/repair" --> Send testmail.

(see screenshot)

testmailsettings.JPG

The mail account works, I can login from the server.

 

Are there any ideas?

 

Thanks in advance

Stefan

GAUSS Ingenieurtechnik GmbH | Germany
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Technical Evangelist
Posts: 808
Registered: ‎11-12-2015

Re: Exception in TestMailSettings

Hi Stefan,

 

can you verify in the your MAE web.config that your <mailSettings> parameters are set the way you expect and havent changed?

Location: '~:\Program Files\Hexagon\M.App Enterprise'

 

when I have issues with Mail Server it usually comes down to checking and ensuring these are correct and proper. Otherwise it is simple SMTP and you may need to investigate on the Mail Server side of things. I hope this helps.

Highlighted
Super Contributor
Posts: 329
Registered: ‎03-10-2016

Re: Exception in TestMailSettings

Hi Stephen,

 

thanks, fixed it in here!

 

Stefan

GAUSS Ingenieurtechnik GmbH | Germany