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Contributor
Posts: 75
Registered: ‎02-19-2019
Accepted Solution

Geoprocessing 2020 installation error

[ Edited ]

Dear Community,

 

I'm having issue to install Geoprocessing 2020 on windows server 2016. Please see the below screenshot. I have tried server time and getting struck on the below stage. I'm not getting any error message. Its progessing almost 99% and then look like uninstalling and progress bar coming back like 60% (below screen) and struck this position. Any idea what could be the reason ?

 

Geoprocessing 2020 Error.png

 

Kind Regards,
Liton

Highlighted
Contributor
Posts: 75
Registered: ‎02-19-2019

Re: Geoprocessing 2020 installation error

Dear Community,

Have a good day !

 

I have tried another pc windows 2016 PC. Please see the below screesnshot. Geoprocessing 2020 installer completed but I'm not getting any application install on control panel. Please see the below screenshot. 

 

Geoprocessing 2020 Error.png

 

Kind Regards,

Liton

Highlighted
Contributor
Posts: 75
Registered: ‎02-19-2019

Re: Geoprocessing 2020 installation error

[ Edited ]

Hi All,

 

Issue is resolved. Help from Jan below, 

 

I run the below command 

 

Run the following command (cmd Run as Administrator): Setup.exe /L C:\temp\install.log
- make sure that C:\Temp exists

 

From the install.log I can see that installer rolled back after failing to install VC++ redistributable:

 

uninstall all the Visual C++ Redistributable items

 

Check Windows Update and install the latest patches.
Reboot the server
Try installing the Geoprocessing again

 

Kind Regards,
Liton