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Regular Contributor
Posts: 190
Registered: ‎03-04-2016

Luciad Fusion installation not working

[ Edited ]

Hey community,

 

I'm stuck and i would like to see if anyone else has an idea what i'm doing wrong.

I've upgraded mapp Enterprise to the latest release (2019) and activated a pro license.

I'm now trying to install Luciad Fusion (on the M.App Tile Service server, which is separated from the M.App Service server) but it does not work properly.

I installed jdk 13, and I have a separate DB for the Luciad Fusion.

The installation itself does run and finish well.

However, i have nothing in my DB (posgtreSQL 9.4) and the fusion service won't start.

Here are some details about my environment and parameters

  • Windows Server 2016 Standard
  • PostgreSQL 9.4, new DB called mappefusion
  • Port 443
  • MappE service url: https://mapps.geosystems.fr
  • MappE server name: IP adress
  • Warehouse: Same as MappE

 

Any idea why the installation is failing? I have tried the install with log method but can't find the log anywhere and nothing is written in the command console.

NB: DB user has all the rights needed and i've tested a table creation manually for that user.

Thanks in advance for the help

Elodie

Highlighted
Technical Evangelist
Posts: 166
Registered: ‎09-01-2015

Re: Luciad Fusion installation not working

Hi Elodie,

 

there are some log files in the INSTALLDIR itself called LuciadFusionService.err.log / LuciadFusionService.out.log / LuciadFusionService.wrapper.log

 

Maybe you can have a look there and give me more information about what happened.

 

 

Kind regards,

Stefan

Highlighted
Regular Contributor
Posts: 190
Registered: ‎03-04-2016

Re: Luciad Fusion installation not working

[ Edited ]

This is what i get in the wrapper log.

I didn't find the other logs.

It does not say much Smiley Sad

Highlighted
Staff
Posts: 44
Registered: ‎01-25-2019

Re: Luciad Fusion installation not working

I have a different issue, and have used the command line - 

 

LuciadFusionMAppEnterprise2019.exe /L*V log.txt

 

which gave me a log file at the same location as the exe.

Highlighted
Regular Contributor
Posts: 190
Registered: ‎03-04-2016

Re: Luciad Fusion installation not working

I have tried to install the Luciad Fusion on another server - port 444 (where i also have Apollo. not planning to keep it Fusion there).

Installation finished well, service is running and I can even access the Fusion web interface through MappE and crawl some data. However database was still empty and i could'nt see my services in 3D Data tab after the crawling and Las publication.

 

At what point the DB is updated with metadata?

Thanks again for the help

Highlighted
Regular Contributor
Posts: 190
Registered: ‎03-04-2016

Re: Luciad Fusion installation not working

It does create a log with >log.txt at the end of the command.

However the log is totally empty.

 

I've now set up a brand new server and i was able to get the service runing there.

Even log on this server is empty btw.

So after install, DB is still empty and i get message like 

‎42P01: relation "mapp_fusion" does not exist‎

which makes sense.

I just need to understand what is up with the DB.

Is it possible that it is a version issue?

Should we use postgres only? or postgis DB?

When are the metadata created? Populated for the first time?

Thanks

Highlighted
Technical Evangelist
Posts: 802
Registered: ‎11-12-2015

Re: Luciad Fusion installation not working

It should be done in the 'InstallExtensions' action during installation.

If you have the log.txt using Richard's installation logging method mentioned above you can search for that term or something like 'database=yourdatabasename' to inspect it further.

 

There is information on the user and some notes that should be heeded in the Installing Luciad tutorial

 

HTH

Highlighted
Technical Evangelist
Posts: 802
Registered: ‎11-12-2015

Re: Luciad Fusion installation not working

Sorry, I was replying as you were and as a result missed this update to topic.

Log file in this method should get created upon start of the command line procedure. It should then populate as the installation procedure proceeds. That it doesn't do this in your case leaves me to believe there is an issue. You may try running command prompt 'as Administrator' and ensure that directory is set to location of the 'LuciadFusionMAppEnterprise2019.exe'

 

HTH

Highlighted
Regular Contributor
Posts: 190
Registered: ‎03-04-2016

Re: Luciad Fusion installation not working

[ Edited ]

As you can see, I'm located in the exe folder.

I'm also in Admin mode for the command lineFusionInstallLog.JPG

Log was created as soon as i hit enter but was not pupulated

 

Highlighted
Regular Contributor
Posts: 190
Registered: ‎03-04-2016

Re: Luciad Fusion installation not working

Ok so the tables in Luciad DB are created after Mapp Enterprise is run again with Luciad fusion server url.

I thought it was at the installation of Luciad Fusion hence my previous questions and the fact that i was thinking my Fusion installation was not working.

So installation for Fusion works.

 

However i still get my "relation mapp fusion does not exist" error when i go to 3D Data tab.

And every needed table for MappE is updated during installation of MappE but no table is created.

I even tried install with super user with no success.

Knowing that my usual user has the rights to creat too anyway, i'm wondering what I'm missing.

 

What else can prevent the mapp_fusion table to be created in master DB?