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Frequent Contributor
Posts: 89
Registered: ‎11-25-2015
Accepted Solution

M.App App Access has been declined. (Last sync too long ago)

Hi ,

 

This is the message i received when i tried to login to my studio account. I know its been a while i worked on it.

 

Message:

 

M.App App Access has been declined. (Last sync too long ago)

 

Regards

 

Naeem

Technical Evangelist
Posts: 1,407
Registered: ‎09-11-2015

Re: M.App App Access has been declined. (Last sync too long ago)

What type of license are you running? Please log in to Management and see what error do you get in the log.

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial

Frequent Contributor
Posts: 89
Registered: ‎11-25-2015

Re: M.App App Access has been declined. (Last sync too long ago)

Hi Jan,

 

It started working fine. Just stopped and started the Mapp service.

 

 

Thanks.

 

Regards

 

Naeem

New Contributor
Posts: 4
Registered: ‎04-04-2018

Re: M.App App Access has been declined. (Last sync too long ago)

Hi,

 

I've got the same problem, but it did not work after stopping/restarting the M.App service. 

Attached you may se the error messages. 

The license is the M.App Enterprise Essential - Subscription (with 4976.8 remaning hours)

 

What should I do? 

 

Technical Evangelist
Posts: 423
Registered: ‎02-04-2016

Re: M.App App Access has been declined. (Last sync too long ago)

[ Edited ]

Hi 

 

Have you tried the last step from this article ?

 

https://community.hexagongeospatial.com/t5/M-App-Enterprise-Tutorials/M-App-App-Access-has-been-decl...

 

Thanks

 

Frank