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Contributor
Posts: 71
Registered: ‎11-30-2015
Accepted Solution

Cached Vetor Data not shown in Desktop App

For some vector data I have experienced the problem that they are not displayed in the Desktop App when registrated as 'cached'. However, the exact same data is mapped if it is not cached.

The cached data is neither mapped nor listed in the legend (only the topic of the entry).

 

Does someone else has encountered this problem?

 

 

The server is available in ingrnet, so please let me know if I can send you the login in a private session to have a look at the problem.

 

Environment: server = Mappzone-hexagonsi.eu, version = Mapp Enterprise 2018 Update 1, lang = CH-DE

 

Regards,

Hella

Technical Evangelist
Posts: 178
Registered: ‎03-03-2016

Re: Cached Vetor Data not shown in Desktop App

Any error in the Log panel?

Contributor
Posts: 71
Registered: ‎11-30-2015

Re: Cached Vetor Data not shown in Desktop App

no error. Neither within the clients-Log nor in M.APP..

Technical Evangelist
Posts: 178
Registered: ‎03-03-2016

Re: Cached Vetor Data not shown in Desktop App

I assume the cache was created...

If not that's the problem.

Staff
Posts: 566
Registered: ‎11-12-2015

Re: Cached Vetor Data not shown in Desktop App

Hi Hella,

 

If indeed the cache was published and the data display issue persists I suggest opening a support ticket where we can get the specific details and investigate this further.

Contributor
Posts: 71
Registered: ‎11-30-2015

Re: Cached Vetor Data not shown in Desktop App

Thanks for your reply!

 

How can I check if the cache was published correctly?

I did not publish as for Vector Sets for example, only registrating with the 'cached' option checked.

Staff
Posts: 566
Registered: ‎11-12-2015

Re: Cached Vetor Data not shown in Desktop App

When a Desktop M.App is associated with a legend containing 'cached' vector data the App Cache must be published before 'cached' items can be expected to display in the Rich Client.

Any time this is the case the publish button will appear in the line item for the Desktop M.App eg. Geonames, HalifaxCrimes, HalifaxDesk in the screenshot below

Publish.png

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