Hexagon Geospatial

M.App Enterprise

Discuss topics with other M.App Enterprise Product pioneers and experts to get the most out of it.
Showing results for 
Search instead for 
Do you mean 
Posts: 20
Registered: ‎06-18-2018

Desktop client launch failure

Hi All,


I am getting an error that I have never seen before when I launch a Desktop client appliaction. It is throwing a 500 Internal Server Error before booting and a dialog box is appearing that states "Failure during program start".


The log result is attached (log.txt) and states:

System.ArgumentNullException: Value cannot be null.
Parameter name: value


And the Java log file is also attached (MAE_20190424_09_54_06.txt) and states:
500 Internal Server Error
{"message":"Value cannot be null.\r\nParameter name: value"}


I cannot seem to understand what value is being returned as null upon startup and why. Especially since I mentioned I have never seen this behaviour before and the application has been up and running for a long time now. Has anyone else experienced similar from the Desktop client and/ or know any potential fixes? Any advice is greatly appreciated, thanks!




Regular Contributor
Posts: 238
Registered: ‎03-10-2016

Re: Desktop client launch failure

Never seen this.

Did you change sth. regarding localization/languages?




GAUSS Ingenieurtechnik GmbH | Germany
Posts: 20
Registered: ‎06-18-2018

Re: Desktop client launch failure

[ Edited ]



No this application is an older version of MAE (16.1.4) - which I don't believe has localization/ language capabilities.




Do you need immediate support?
If you encounter a critical issue and need immediate assistance please submit a Development Ticket through our Development Ticket Portal.