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Frequent Contributor
Posts: 143
Registered: ‎04-29-2016
Accepted Solution

Error while trying to configure the mail server at M.App Enterprise Installation

Hello,

I have the following error message while trying to configure the mail server at M.App enterprise installation at Windows Server 2012 R2.

I have assured that the mail server configuration is correct by test the insatallation at another machine.

Also, i have assured the spelling of hostname, email, password are correct.

 

 error.png

 

Regards,

Maha

Staff
Posts: 509
Registered: ‎11-12-2015

Re: Error while trying to configure the mail server at M.App Enterprise Installation

Make sure the smtp settings are correct. A typo here can throw this off. You can review this manually in the web.config located at home directory \Program Files\Hexagon\M.App Enterprise\ folder

 

This recent discussion thread may also provide clue to your case as it is similar:

 

http://community.hexagongeospatial.com/t5/Support-M-App-Enterprise/failure-sending-email/td-p/10922

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