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Regular Contributor
Posts: 255
Registered: ‎03-10-2016
Accepted Solution

Installation of AppLauncher on Win 7 SP1 32bit

Hi there,

 

today a customer tried to install AppLauncher on a Win 7 Sp 1 machine and got the message:

 

"This installation package is not supported by this processor type. Contact your product vendor."

 

Any chance to get it running?

 

Thanks in advance,

Stefan

GAUSS Ingenieurtechnik GmbH | Germany
Technical Evangelist
Posts: 1,118
Registered: ‎09-11-2015

Re: Installation of AppLauncher on Win 7 SP1 32bit

Hi Stefan,

 

99% no chance as OpenJDK 11 (used by App Launcher) is 64bit-only.

 

Regards,

Jan

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial

Technical Evangelist
Posts: 1,118
Registered: ‎09-11-2015

Re: Installation of AppLauncher on Win 7 SP1 32bit

[ Edited ]

Well maybe, there's a way but I wouldn't surely go through it - you can use 64bit emulator or probably even a virtual machine (VirtualBox) as long as the HW supports 64bit instructions:

https://superuser.com/questions/1000858/running-64-bit-programs-on-a-32-bit-system

 

But I rather don't imagine the performance of running a virtual machine inside an emulator...

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial

Regular Contributor
Posts: 255
Registered: ‎03-10-2016

Re: Installation of AppLauncher on Win 7 SP1 32bit

Thanks Jan, that's what I wanted to know!

 

Maybe you guys should give this a note in the release info for M.App Enterprise under "client" - this is what I checked first.

 

Regards

Stefan

GAUSS Ingenieurtechnik GmbH | Germany
Technical Evangelist
Posts: 1,118
Registered: ‎09-11-2015

Re: Installation of AppLauncher on Win 7 SP1 32bit

[ Edited ]

Well, there's such note, although I see it may be overlooked (v2018):

 

Operating system requirements

Operating system for Java based client (64bit)
Windows 7 SP1
Windows 8.x
Windows 10

 

 

 

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial

Regular Contributor
Posts: 255
Registered: ‎03-10-2016

Re: Installation of AppLauncher on Win 7 SP1 32bit

This is what's listed in the official System Requirements PDF for 16.5

from April 25th 2019

SysReq165.PNG

GAUSS Ingenieurtechnik GmbH | Germany
Technical Evangelist
Posts: 1,118
Registered: ‎09-11-2015

Re: Installation of AppLauncher on Win 7 SP1 32bit

Ah right. But it seems it has been fixed in later release notes:

https://community.hexagongeospatial.com/t5/M-App-Enterprise-Release/M-App-Enterprise-2018-16-5-516-0...

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial

Regular Contributor
Posts: 255
Registered: ‎03-10-2016

Re: Installation of AppLauncher on Win 7 SP1 32bit

Jop, we're both right Smiley Happy

GAUSS Ingenieurtechnik GmbH | Germany
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