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Contributor
Posts: 22
Registered: ‎05-16-2018

MAPP Enterprise Desktop App Failing to Start up

Good Community, 

 

Does anyone have idea of what could possibly be the cause of Desktop App failing to start up, all sevices are running i.e MApp Tile Service and MApp Service, and i have connected to the Postgres Database successfully to import the datasets? Error message from log file is as follows below:

 

Mar 25, 2019 9:37:44 AM INFO: Start M.App Enterprise v16.5.604.1 ... --> [main] com.hexgeo.enterprise.kernel.Kernel.preboot
Mar 25, 2019 9:37:44 AM INFO: Initialize application context... --> [main] com.hexgeo.enterprise.kernel.Kernel.preboot
Mar 25, 2019 9:37:44 AM FINEST: Load language file: jar:file:/C:/Users/Administrator/AppData/Local/Hexagon/App%20Launcher/cache/85dbde2c-f328-4d55-ba35-b74f48c4e685.jar!/workspace/Common/language.properties --> [main] com.intergraph.tools.utils.Languages.loadText
Mar 25, 2019 9:37:44 AM FINEST: Load language file: jar:file:/C:/Users/Administrator/AppData/Local/Hexagon/App%20Launcher/cache/2a1528b6-0278-4c56-9986-9d3c2bc20dd2.jar!/workspace/smartclient/language.properties --> [main] com.intergraph.tools.utils.Languages.loadText
Mar 25, 2019 9:37:44 AM FINEST: Load language file: jar:file:/C:/Users/Administrator/AppData/Local/Hexagon/App%20Launcher/cache/e38bdbb1-184b-4ee7-886b-02f2fed52961.jar!/workspace/Viewer/language.properties --> [main] com.intergraph.tools.utils.Languages.loadText
Mar 25, 2019 9:37:44 AM FINEST: Add 252 values to the Language Bundle --> [main] com.intergraph.tools.utils.Languages.loadText
Mar 25, 2019 9:37:44 AM INFO: Downloading localization 'en_US' ... --> [main] com.hexgeo.enterprise.kernel.Kernel.lambda$preboot$1
Mar 25, 2019 9:37:45 AM FINEST: Request Url: https://enterprises//api/v3/desktopclient/localization --> [main] com.hexgeo.enterprise.kernel.AuthorizedRequestFactory.createGenericUrl
Mar 25, 2019 9:37:46 AM INFO: NotInit --> Booting --> [main] com.hexgeo.enterprise.kernel.Kernel.setState
Mar 25, 2019 9:37:46 AM SEVERE: null --> [main] com.hexgeo.enterprise.kernel.Kernel.launch
com.google.api.client.http.HttpResponseException: 500 Internal Server Error
{"message":"Numeric NaN not supported by System.Decimal"}
at com.google.api.client.http.HttpRequest.execute(HttpRequest.java:1070)
at com.hexgeo.enterprise.model.MAppImpl.of(MAppImpl.java:419)
at com.hexgeo.enterprise.kernel.KernelHandlerImpl.loadMApp(KernelHandlerImpl.java:194)
at com.hexgeo.enterprise.kernel.Kernel.launch(Kernel.java:172)
at com.hexgeo.enterprise.kernel.Kernel.boot(Kernel.java:146)
at com.hexgeo.enterprise.Enterprise.create(Enterprise.java:84)
at com.hexgeo.enterprise.Enterprise.main(Enterprise.java:59)

 

Any feedback will be highly appreciated.

 

Kind regards,

Marlin

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