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Contributor
Posts: 28
Registered: ‎02-22-2017
Accepted Solution

publish App

Hi,

 

since one day it isn't possible to publish my Desktop-App. I checked up if the M.App Tile Service is running and it is. I have no idea. Is there something else to check?

 

 

Thanks a lot!

 

 

Maike

Staff
Posts: 507
Registered: ‎11-12-2015

Re: publish App

Hi Maike,

 

Is there any errors in the log? These would give clue to the issue perhaps.

 

In this case I wonder about the Tile Service installation/configuration. 
Are you certain that is has been installed correctly (Warehouse user, Master DB,…)? 
a. Warehouse user needs rights to read/write into the M.App Warehouse and the Cache folders of the tenant. (ie. C:\Program Files\Hexagon\M.App Enterprise\tenantname\VectorCache) 
b. Master DB must be the same as for the M.App Enterprise application itself

 

You may also wish to open a support ticket for this case for a more in depth investigation.

 

HTH

Contributor
Posts: 28
Registered: ‎02-22-2017

Re: publish App

Thanks for your answer.

After restart of the TileService on the Server, it works.

 

 

Regards, Maike

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