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Frequent Contributor
Posts: 107
Registered: ‎10-16-2015

Not able to store in Studio or upload in M.App Chest

Hi,

 

Is anyone aware that it's not possible to upload anything to M.App Chest and/or save changes in Studio? Or is this just a problem in our organisation?

 

On a more meta-level: what is the best place to submit problems like these?

Staff
Posts: 23
Registered: ‎03-03-2016

Re: Not able to store in Studio or upload in M.App Chest

Hi Arjen,

 

there has been an issue with the AWS access rights detected today by our automatic test. It shall be resolved now. Please, try again and let us know if the problem still appears.

 

Best Regards,
Alina

Frequent Contributor
Posts: 107
Registered: ‎10-16-2015

Re: Not able to store in Studio or upload in M.App Chest

Hi Alina,

 

Yes, everything works again. What about the second question: what is the best way to notify you of these kind of production problems?

Staff
Posts: 23
Registered: ‎03-03-2016

Re: Not able to store in Studio or upload in M.App Chest

Hi Arjen,

 

please, use this communication channel by the end of 2016. Starting from 2017 there will be new support system offered to Smart M.App users to report M.App Platform issues.

 

Best Regards,
Alina

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