10-25-2016 06:38 AM
I have a fresh out-of-the-box Geospatial Portal 2016 installation. I can create both Geospatial Portal and Consumer Portal instances just fine. I can also configure the Consumer Portal instances without any problems. However, when clicking configure for a regular Portal instance, it throws an error:
MOST LIKELY CAUSES:
- Service instance settings were modified manually and they are not correct.
- Server settings are being modified by another user.
Configuration Service is not operating correctly.
THINGS YOU CAN TRY:
- Please ensure that service instance settings are correct.
- Please ensure that You are the only person modifying the server settings.
- Please contact the administrator.
- Please verify, if there are no errors reported in Configuration Service logs.
I have checked for similar cases on the forum here, finding: http://community.hexagongeospatial.com/t5/Support-WebGIS/Exception-in-Admin-when-configuring-an-inst... , which seemed somewhat similar. However, I have checked that anonymous access is enabled, so that should not be the problem.
This configuration service that it is suggesting not to be working correctly... where can I check this? As mentioned, this is a fresh out-of-the-box 2016 Geospatial Portal installation and a fresh Geospatial Portal instance created -> configure -> fails.
Solved! Go to Solution.
10-25-2016 06:41 AM
Firstly please try to look into AdminConsole service log to see what is causing the error:
C:\Program Files\Common Files\Hexagon\Administration Console Service\log
10-25-2016 08:50 AM
Thanks for the quick response. The following error is logged:
System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: The file '/AdminConsole/AdminPortal/GWMPubPro.aspx' does not exist. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.Web.HttpException: The file '/AdminConsole/AdminPortal/GWMPubPro.aspx' does not exist.
at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound)
at System.Web.Compilation.BuildManager.GetCompiledType(VirtualPath virtualPath)
And looking in: "C:\Program Files\Common Files\Hexagon\Services\AdminInstances\AdminPortal" sure enough, the file does not exist at that location. The file does exist in the actual GS Portal instance folder though, if that information makes any difference.
This is a clean install of GS Portal 16, not an upgrade and no WebMap is installed. However, WebMap 15 (with a single GS Portal 15 instance) have been running on the server before, but have been uninstalled prior to the installation of GS Portal 16.
10-25-2016 08:56 AM
I experienced the same error on a clean 2016 install (no previous Hexagon s/w installed on server).
Easily fixed by copying across the file its looking for.
This looks like a defect in 2016.
10-25-2016 09:31 AM - edited 10-26-2016 12:16 AM
Copying "GWMPubPro.aspx" from a GS Portal instance solved the issue.
A side effect of the issue was, that the admin.aspx site could not set the default workspace for an instance either. This is also working just fine now.
I would agree that this looks like a defect in GS Portal 2016.
11-01-2016 12:34 AM
I would like to accept Colins answer as the solution, however, I can only select my own posts or Jan Neumanns answer as the solution, which is not really the case.
03-23-2017 08:23 AM
When WebMap is installed, all the templates are in a zip files that are then unzipped to create the templates.
The templates are then copied when you create a new instance.
What we have found is that this process does not always complete successfully so the templates will be missing files or be missing all together.
We have also found that those servers that have 7zip installed as the default unzip tool do not experience this problem.
I would suggest checking to see if the file is missing in your Template (C:\Program Files\Common Files\Hexagon\Services\Templates\Geospatial Portal/files) and if it is missing there should be a zip file in the template root directory (C:\Program Files\Common Files\Hexagon\Services\Templates\Geospatial Portal\Geospatial-Portal.zip) that you can unzip manually to the the Files directory in the template.
03-23-2017 09:26 AM
This time around, its actually a fresh/clean install of Geospatial Portal 2016 (no WebMap installed). However, this time it does not seem to be related to missing files issue, as I tried the same workaround with no luck. All installation prerequisites checks were okay and the instance it self is working without any problems. I simply couldn't configure it.
However, in the meantime I went over the prerequisites list again (thanks for the suggestion SCLOW) and the windows feature list. I noticed that WCF HTTP Activation was only enabled for .NET 3.5 and not .NET 4.6. Enabling this made it work.
Unfortunately the installation checks produced a false positive on that one.
Seems to working just fine after that change. I have configured and saved a couple of times now.
At least this thread is starting to be a good source for various fixes for exceptions that occurs when trying to configure
11-08-2019 03:34 AM - edited 11-08-2019 03:35 AM
I have the issue described in this post with a fresh out of the box installation of ERDAS APOLLO 2019 (2020 or 16.6).
In the log I have the following error.
Note that the folder Cache is completely missing in C:\Program Files\Common Files\Hexagon\Services\AdminInstances\AdminPortal\App_Data\
2019-11-08 11:22:47,587  ERROR ErrorHandler [(null)] - The service encountered an unhandled exception System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Exception of type 'System.Web.HttpUnhandledException' was thrown. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ----> System.UnauthorizedAccessException: Access to the path 'C:\Program Files\Common Files\Hexagon\Services\AdminInstances\AdminPortal\App_Data\Cache\AdminConsole\AdminPortal' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost) at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost) at Intergraph.WebSolutions.Core.WebClient.Platform.Web.CssCompositor.SaveCss() at Intergraph.WebSolutions.Core.WebClient.Platform.Web.CssCompositor.SetUpCss() at Intergraph.WebSolutions.Core.WebClient.Platform.MapPage.OnPreRenderComplete(EventArgs e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean ...).
How can I solve this?