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New Contributor
Posts: 4
Registered: ‎11-04-2015

Geospatial portal 2015 to 2016 upgrade

Hi,

 

I upgrade my current version of geospatial portal 2015 to 2016 EP01. The Admin Consol returns the following error message when I want to display the Instance list:

 

16.05.2017 11:46:52 ERROR Intergraph.AdministrationConsole.GUI.Core.Repository.Impl.ServiceRepository - Can't get service infos
16.05.2017 11:46:52 ERROR IngrDefault - LogId: bdd57bfc-12ac-47cd-a355-a47b8bafd71f:
Intergraph.AdministrationConsole.GUI.Common.Exceptions.Service.ServiceFailureException: Attempted to perform an unauthorized operation.
at Intergraph.AdministrationConsole.GUI.Core.Repository.Impl.ServiceExceptionsHandler.HandleServiceExceptions(Exception exception)
at Intergraph.AdministrationConsole.GUI.Core.Repository.Impl.ServiceRepository.GetServiceInfos(Nullable`1 sortKey)
at Intergraph.AdministrationConsole.GUI.GUI.Controllers.ServicesController.Services(Nullable`1 sortKey)
at lambda_method(Closure , ControllerBase , Object[] )
at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass44.<BeginInvokeSynchronousActionMethod>b__43()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass39.<>c__DisplayClass3b.<BeginInvokeActionMethodWithFilters>b__35()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass51.<InvokeActionMethodFilterAsynchronously>b__4b()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass51.<InvokeActionMethodFilterAsynchronously>b__4b()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__38(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass27.<>c__DisplayClass2c.<BeginInvokeAction>b__22()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass27.<BeginInvokeAction>b__24(IAsyncResult asyncResult);

 


I need your help

 

Regards!

 

Christian

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Technical Evangelist
Posts: 1,374
Registered: ‎09-11-2015

Re: Geospatial portal 2015 to 2016 upgrade

Hi Christian,

 

When you run the Configuration Wizard, was there any error or warning in the log?

The usual location is:

  • C:\Program Files\Common Files\Hexagon\Geospatial SDI\Configuration Wizard\log.txt
  • C:\Program Files\Common Files\Hexagon\Geospatial Portal\Configuration Wizard\log.txt
  • C:\Program Files (x86)\Hexagon\GeoMedia WebMap\ConfigWizard\log.txt

Have you also checked the documentation before upgrading?

https://hexagongeospatial.fluidtopics.net/#/reader/R6S6MnwxGaEvkTEfO3a2SQ/V1yNmNRzIwOHZDREl8gaVw

 

 

Jan

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial