WebGIS Discussions

[vipanth]

Hi All,

I have asked this previously in old sgi support website. My version was webmap 15 EP02 at that time.Print feature was not working. As per a user suggestion I waited for release of EP05.

The print feature still isn't working in current EP05 version. It outputs an empty pdf.

[jan.neumann]

Hi Vipanth, it would be good if you provided a link for easier problem understanding.

Can you print in PNG format?

Is GraphicsMagick installed and the installation folder properly referenced in web.config?

Thanks,

Jan

[vipanth]

Here is the link of my previous post.

And,

Sorry that I mentioned "pdf" by mistake. Its PNG itself. I'm getting an empty png file as download. My sample data is USSample.mdb itself.

[sclow · Accepted solution]

Hello Vipanth,

Are you seeing the same results with the two printingEngines (internalInternetExplorer and phantomJS)?

I have confirmed in my server that printing is working in the Webmap EP 05 I have installed. I tend to use 'phantomJS' as my print engine, but have tested with both successfully.

If issue persists using either of the printingEngines I suggest logging an SR to have the support team take a look at this.

[vipanth]

Ok, I'll check once again and log SR if required.