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Contributor
Posts: 63
Registered: ‎02-22-2016
Accepted Solution

WebMap 15 EP05 Print feature still not working

Hi All,

I have asked this previously in old sgi support website. My version was webmap 15 EP02 at that time.Print feature was not working. As per a user suggestion I waited for release of EP05.

 

The print feature still isn't working in current EP05 version. It outputs an empty pdf.

Technical Evangelist
Posts: 1,143
Registered: ‎09-11-2015

Re: WebMap 15 EP05 Print feature still not working

Hi Vipanth, it would be good if you provided a link for easier problem understanding.

 

Can you print in PNG format?

Is GraphicsMagick installed and the installation folder properly referenced in web.config?

 

Thanks,

Jan

Jan Neumann
Post Sales Engineer Web Applications
Hexagon Geospatial

Contributor
Posts: 63
Registered: ‎02-22-2016

Re: WebMap 15 EP05 Print feature still not working

Here is the link of my previous post.

 

And,

Sorry that I mentioned "pdf" by mistake. Its PNG itself. I'm getting an empty png file as download. My sample data is USSample.mdb itself.

Technical Evangelist
Posts: 640
Registered: ‎11-12-2015

Re: WebMap 15 EP05 Print feature still not working

Hello Vipanth,

 

Are you seeing the same results with the two printingEngines (internalInternetExplorer and phantomJS)?

 

I have confirmed in my server that printing is working in the Webmap EP 05 I have installed. I tend to use 'phantomJS' as my print engine, but have tested with both successfully.

 

If issue persists using either of the printingEngines I suggest logging an SR to have the support team take a look at this.

 

 

Contributor
Posts: 63
Registered: ‎02-22-2016

Re: WebMap 15 EP05 Print feature still not working

Ok, I'll check once again and log SR if required.