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After securing an instance via Authentication in IIS the instance is no longer configurable via the Admin Console

by Technical Evangelist on ‎02-02-2016 12:23 PM - edited on ‎04-13-2017 07:45 AM by Technical Evangelist (792 Views)

Symptoms

After enabling either Basic or Windows Authentication of a Geospatial Portal (applies also to Webmap Publisher Portal) instance via IIS the Portal is accessible via HTTPS, however it is not configurable via the Admin Console which responds with general error 'Exception Occurred'.

Diagnosis

This error is caused by the Authentication Setting on both the Admin Console and Portal Instance 'AdminService' virtual directory, which controls configuration.

Solution

To resolve ensure that 'Anonymous Authentication' is enabled in IIS on the AdminService virtual directories for both:
1. The WebMap Publisher Portal or Geospatial Portal instance you are trying to configure
2. The Admin Portal instance

After applying these changes be sure to restart IIS services.