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Geospatial Portal Printservice produces 1k size PDF file.

by Technical Evangelist on ‎06-07-2016 11:53 AM - edited on ‎04-21-2017 04:08 AM by Technical Evangelist (454 Views)

Issue 

Geospatial Portal Printservice produces 1k size PDF file.

Solution 

It’s a known issue caused by the fact that GraphicsMagick tool producing the PDF output cannot handle the paths with spaces and the default path for PrintService (C:\Program Files\Common Files\Hexagon\Services\Supporting Services\PrintingService) contains a space in the directory name “Supporting Services”, which results in error message.

To overcome this problem, please create the Printservice in directory structure that contains no space (e.g. C:\inetpub\wwwroot\printservice)
 
 

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