WebGIS enables powerful geospatial web applications and services that securely share your organization’s rich geospatial data, and provides tools to deeply examine spatial data and create value added products, on demand.
My WebGIS installation got corrupted. How do I properly make a clean installation without need of OS reinstall?
Bad things happen. There are nearly unlimited combinations of computer hardware, OS and software versions, settings, specific project requirements and others that make truly impossible for the software to properly react to any possible situation. While reading this article you are probably the unfortunate one suffering a corrupted or misbehaving WebGIS products installation. It could have been just an installation of engineering patch that did not go well, or you have tried to upgrade from previous release version.
What you've probably done so far:
Re-run the Configuration Wizard which is mandatory to run after each Hexagon Geospatial product installation
Tried to repair the installation
Uninstalled the software, make some casual cleanup in filesystem and registry and installed the SW back.
All to no avail.
The real solution
You almost got it but there are many places that you should take care of when trying to do a clean installation. The list below will guide you through all the necessary steps that usually resolve corrupted installation which worked fine a day before. You might miss some of the user settings, e.g. user preferences, recent documents list opened in GeoMedia, and such. On the other hand, the service instances will remain untouched and should work fine again after the installation succeeds.
Follow these steps:
Stop WWW, WebMap and all other related services (Quality Monitor, Capabilities, SDIProCacheFiller, etc.)
Uninstall WebMap, Portal, SDI (preferably in same order as they were installed) and also GeoMedia.
NOTE: Backup any configuration files edited for the Supporting Services (Cache Filler, Printing Service, Log Service, etc.) as some of these get removed during uninstallation of GeoMedia WebMap product.
Double check IIS for residual applications, virtual folders and App Pools:
Keep only web service and Portal instances and the related App Pools
Manually remove supplemental services such as printing service