05-10-2016 11:48 PM
I have asked this previously in old sgi support website. My version was webmap 15 EP02 at that time.Print feature was not working. As per a user suggestion I waited for release of EP05.
The print feature still isn't working in current EP05 version. It outputs an empty pdf.
Solved! Go to Solution.
05-11-2016 12:08 AM
Hi Vipanth, it would be good if you provided a link for easier problem understanding.
Can you print in PNG format?
Is GraphicsMagick installed and the installation folder properly referenced in web.config?
05-11-2016 12:46 AM
Here is the link of my previous post.
Sorry that I mentioned "pdf" by mistake. Its PNG itself. I'm getting an empty png file as download. My sample data is USSample.mdb itself.
05-11-2016 05:30 AM
Are you seeing the same results with the two printingEngines (internalInternetExplorer and phantomJS)?
I have confirmed in my server that printing is working in the Webmap EP 05 I have installed. I tend to use 'phantomJS' as my print engine, but have tested with both successfully.
If issue persists using either of the printingEngines I suggest logging an SR to have the support team take a look at this.