03-08-2017 09:44 PM
We tried to install WebMap 2016, the installing process showed successfully, but it turned out that it didn't create the AdminPortal under AdminConsole.
We check the configuration log file and it shows this confusing error
AdminPortal appears to be imcompletely copied to Admin Instance folder
We uninstall, clear all remaining applications in IIS, clear the registry and physical folders and re-install again, but it keeps happening
Appreciate all suggestions and ideas on resolving the isssue
Solved! Go to Solution.
03-08-2017 11:28 PM
03-08-2017 01:54 PM
Thank you for looking to this issue.
I check the Administration Console service and it shows a confusing error message
I also include the Administration Console log
03-08-2017 02:33 PM
Please check to see if all requirements are met, specifically the Window Identification Foundation and .NET framework.
Is this a brand new server with no prior webmap version installed ?
03-09-2017 03:39 PM
All the requirement are met. The full history of installing the server (from top to bottom):
03-09-2017 03:49 PM
I recall similar installation issue where the zip installation package were uncompressed with the Windows built-in Extract All... function. In that case, using winzip or 7zip to uncompress the install files and a reinstall resolved the issue.
Let's wait for hbm to chime in on the error messages.
03-09-2017 07:03 AM
The admin console service's log file only tells me that when the configuration wizard told it to create the Admin Portal instance it failed because IIS was still thinking some of its objects already existed.
This makes me think that you need to put greater attention to the 5th point on your procedure. Seems like the cleanup wasn't thorough enough, or the machine didn't catch up yet and was in an "unclean" state still
Could you elaborate a bit more on the exact clean up procedures you applied to the IIS, registry and physical locations, Bob?
03-09-2017 02:24 PM
Thank you for looking into this. Detail of how I clean up is:
I was having the AdminPortal not be installed in the past and this workflow helps me get pass this, but not this time.
03-13-2017 07:09 PM
From the GWMConfigWizard.log, I cross-check with the decompiled dll Intergraph.GeospatialServer.Portal.Configuration.PortalPackagesAction
This is the part where creating an instance of Admin Portal has a problem
In the dll, this is the part of the code that the problem occurs
Hopefullly it can give you some more clues on how things go wrong, so you can give us some insights on how to solve the issue.
03-13-2017 09:23 AM
This line failed because one or more of the following was preexisting on the Configuration Wizard being run, while it was not expecting the thing to be there:
I think you should double check your IIS after uninstalling WebMap to be sure the AdminConsole virtual folder and all sub-folders in IIS have been properly obliterated. It won't hurt to restart IIS, so that any process that might be holding off the actual removal gets to release its handles.