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Occasional Contributor
Posts: 15
Registered: ‎10-16-2017
Errors getting info from geomedia webmap service



We have an intalation of Geospatial Portal 16.02 and Geomedia Webmap 16.02.


We are getting a lot of error similar to this one:


16] WARN Intergraph.WebSolutions.Core.WebClient.MapManager.MapServices.WcfMapSevice - Communication error. Will make one more attempt
System.ServiceModel.FaultException: Error HRESULT E_FAIL has been returned from a call to a COM component.

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Intergraph.WebSolutions.Core.Common.ServiceContracts.Services.IMapService.GetMap(Int32 width, Int32 height, Int32 scale, ImageFormat imageFormat, String crsId, Range range, GetMapSourceItem[] sourceItems, FilterBase[] filters, PropertiesDictionary properties)
at Intergraph.WebSolutions.Core.WebClient.MapManager.MapServices.WcfMapSevice.<>c__DisplayClass2d.<GetMap>b__2b()
at Intergraph.WebSolutions.Core.WebClient.MapManager.MapServices.WcfMapSevice.WcfMapServiceCaller.Call(WcfMapServiceCallDelegate call)


And at the same time, we have an error in the Event Viewer's Application's log:


Source: Map Server
Version: 16.00.0200.00004
Function GetFromLibrary
Error: 0x1
Error Description: Not available
Log File: No log file generated


We have not found under wich circustances does this error produces... Does anybody knows where to find more info about what could be happening?



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